Privacy Policy

Nouveau Longevity, LLC (“Nouveau Longevity,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, schedule a consultation, become a patient, or otherwise interact with our clinical practice.

We are a Florida-licensed healthcare practice and a HIPAA-covered entity. The standards described below apply to all visitors, prospective patients, and active patients of Nouveau Longevity.

• Contact information you provide when scheduling a consultation or sending a message, including name, email, phone, and address.
• Protected health information (PHI) provided during your clinical care, including medical history, symptoms, lab results, medications, allergies, and treatment plans.
• Payment information processed by our PCI-compliant payment vendor; we do not store full card numbers on our systems.
• Website usage information such as IP address, browser type, device type, pages visited, referring URL, and aggregated analytics collected via standard tools and cookies.
• Communications you send to our office by email, secure portal, telehealth platform, or written correspondence.

• To deliver clinical care, including evaluation, treatment, prescribing, and follow-up.
• To communicate appointment confirmations, lab results, secure messages, and care updates.
• To process payments and maintain accurate billing and accounting records.
• To operate, secure, and improve our website and patient experience.
• To comply with legal, regulatory, licensing, and accreditation obligations.
• To respond to inquiries and provide requested information.

As a healthcare practice, we maintain administrative, physical, and technical safeguards designed to protect the confidentiality, integrity, and availability of your protected health information. Access to PHI is limited to workforce members who need it to perform their duties. You may request a copy of our full Notice of Privacy Practices at any time by contacting our office.

Important: The contact form on this website is not a secure channel for PHI. Please do not include medical history, diagnoses, medications, lab results, or other PHI in website messages. Use our secure patient portal or call the office for any clinical communication.

We do not sell your personal information. We may share information with:

• Licensed compounding pharmacies and laboratories that support your care.
• Electronic health record, telehealth, email, and analytics vendors operating as business associates under HIPAA-compliant agreements.
• Payment processors strictly to complete authorized transactions.
• Government agencies, courts, or regulators when required by law, subpoena, or to protect against fraud, harm, or abuse.

Our website uses cookies and similar technologies to remember preferences, measure performance, and improve the user experience. You can manage cookies through your browser settings or our on-site consent banner. Disabling cookies may affect site functionality.

We implement industry-standard safeguards including encryption in transit, access controls, audit logging, and regular security review. No method of transmission or storage is 100% secure; in the unlikely event of a breach affecting your information, we will notify you in accordance with applicable law.

We retain medical records for the period required by Florida law and applicable federal regulations. Marketing and analytics data are retained only as long as necessary for the purposes described above.

• You may request access to or correction of your health records at any time.
• You may request an accounting of disclosures of your PHI.
• You may opt out of non-essential communications by contacting our office.
• You may withdraw consent to treatment at any time, subject to clinical safety considerations.
• You may request restrictions on certain uses or disclosures of your PHI; we will consider each request in accordance with HIPAA.

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18 through this website.

We may update this Privacy Policy from time to time. Material changes will be reflected by a new effective date and, where appropriate, additional notice to active patients.

Questions about this Privacy Policy may be directed to Office@NouveauLongevity.com or by mail to: Nouveau Longevity, LLC, 425 W Colonial Dr., Suite 105, Orlando, FL 32804.